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Hotel site selection companies have become much more
mainstream over the last few years. Their primary role is to research
properties for a given program, obtain initial proposals and expedite the
booking process for the client. In many cases, they will assist in rate and
concession negotiation as well as walk through all aspects of a hotel contract
with a client before it is signed. This has become increasingly important in
recent years, as hotels have lengthened their contracts and come up with new and
innovative ways to charge for services, cancellations and attrition. Since most
site selection companies are run by former hotel salespeople and meeting
planners they are well
qualified to review hotel contracts and point out potential areas of concern.
There are a number of reasons for their success but it
primarily boils down to a few. First is attrition on both the buyer and supplier
side. Many organizations have downsized over the last few years and meeting
planning departments have either been eliminated or cut to the bone. In
some cases buyers simply can no longer afford to hire a full service meeting
planning company, even though they still require assistance with hotel site
selection. On the
hotel side - hoteliers keep moving around making it harder for planners to
maintain a relationship with a property. Time is another reason. Planners
simply don’t have the time to research dates & rates at multiple properties,
especially when they have a short turn-around. Lastly, because of their
industry
backgrounds site selection companies typically have a network of hotel contacts
and specific hotel knowledge which usually gets the planner a quick response and
great rates.
Why 21st Century Group?
21st Century Group has been
engaged in hotel site selection since 1994. Initially the
company specialized in Hawaii, but in today's global market and
with offices throughout the U.S., we now offer worldwide
assistance. Our services include domestic and
international hotel site selection, as well as cruises.
Our professional staff brings a
unique perspective to hotel site selection. Collectively,
we have professional experience in hotel sales, meeting
planning, group travel incentives and destination management.
This combination of knowledge and experience assures our
clientele a comprehensive and complete approach to hotel site
selection. We know the challenges in finding the right
property but more importantly, we know how to overcome them.
Over the last decade 21st Century
Group has placed hundreds of programs throughout the world.
Our client list includes major corporations, companies of all
sizes, domestic and international associations, universities,
hospitals and sports organizations. Hotels recognize us as
a premier provider of site selection services, ensuring you the
most favorable pricing. Once you've made a property
decision, we can also make recommendations on local destination
management, transportation and activity companies.
In 2002, out of more than 300
entries, 21st Century Group was named Runner-Up in the "Cisco
Growing with Technology" national awards competition
(Cisco
Press Release). This
prestigious award is given annually to those organizations that
have used database and networking technologies to upgrade their
level of service. In August, 2005 the company was profiled on
the Smart Money
(Smart Money) magazine web site.
21st Century
Group Offices
21st Century Group currently has
offices in eight locations. All of our offices work with
organizations across the country.
Should you wish to contact any of our
representatives
just use the indicated E-mail address or click on the blue button below and we'll respond within 24 hours.
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Name |
Location |
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Brian DiMartino |
Maui, HI |
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Marita Strong |
Maui, HI |
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Wanda Shelton |
Maui, HI |
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Paula Klingman |
Maui, HI |
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Christina Tischmann |
Maui, HI |
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Bobbi Lempert |
Orcas, WA |
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Alex Doyle |
Portland, OR |
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Sabrina Alexander |
Scottsdale, AZ |
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Lori Seeley |
Newport, RI |
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Dave Canham |
Orlando, FL |
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Lisa Stone Miller |
New York, NY |
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David Doyle |
Palm Springs, CA |
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Oradell Jones |
Atlanta, GA |
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Lisa Onorato |
Reno, NV |
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